Everything you need to know to effectively use CommonHelpSource tools and improve client outcomes.
Get up and running with CommonHelpSource in 3 simple steps
Select from housing, food security, utilities, or other specialized assessments based on your client's needs.
Work through the guided questions with your client, using voice input or traditional typing.
Receive AI-powered recommendations and local resource connections tailored to your client's situation.
Detailed guides for each assessment tool
Learn how to effectively assess housing stability, eviction risk, and connect clients with housing resources.
• Understanding rent burden calculations
• Identifying eviction prevention resources
• Emergency housing assistance options
Master food security screening and connect clients with SNAP, WIC, and local food resources.
• SNAP eligibility requirements
• Local food pantry networks
• Emergency food assistance programs
Help clients avoid utility shutoffs and access energy assistance programs effectively.
• Shutoff notice interventions
• LIHEAP and energy assistance
• Weatherization programs
Understand how to use AI-powered diagnostic assistance for DSM-5-TR, ICD-10-CM, and SNOMED CT.
• Clinical interview best practices
• Understanding diagnostic codes
• Professional supervision requirements
Navigate the complex process of helping clients obtain essential identification documents.
• Birth certificate replacement
• State ID application process
• Immigration document assistance
Comprehensive guide to assessing elder needs including safety, healthcare, and social supports.
• Home safety evaluations
• Medicare and benefits navigation
• Caregiver support resources
Evidence-based approaches for community health workers and social service professionals
Take time to establish trust and explain the assessment process before diving into questions.
Use follow-up questions to understand the full context of a client's situation.
Acknowledge the challenges clients face and normalize their experiences.
Address urgent issues like food insecurity or housing threats before long-term planning.
Give clients 2-3 resource options when possible to increase success rates.
Schedule follow-up contact to ensure clients successfully accessed resources.
Yes. Most assessments are processed locally in your browser, and we don't permanently store sensitive clinical information. See our Privacy Policy for full details.
The assessment tools are designed for community health workers and social service professionals. For the diagnosis tool, appropriate clinical supervision is recommended.
Currently, an internet connection is required for AI processing and resource matching. However, basic assessment forms can be completed and submitted when connectivity is restored.
Our AI provides evidence-based suggestions, but professional judgment should always be used. These tools support, not replace, professional decision-making.
