Free tools for the front lines

Use the work.
Not just the website.

Download practical field guides you can print, share, and use during real case-management work. New releases are published through The 413 Brief.

Launch collection · July 2026

Accessible housing guides

Six focused local directories for Western Massachusetts, each available in English and Spanish. Every guide includes a first-call strategy, public contact information, and prompts for confirming accessibility.

Start with the regional guide map

Choose the area where the person wants to live, receives care, or has transportation, then add a neighboring guide only when useful.

Hampden County · 5-page guides

Springfield & West Springfield

For Springfield, West Springfield, Agawam, Longmeadow, and East Longmeadow searches.

Hampden County

Holyoke & Chicopee

Focused starting points for Holyoke, Chicopee, South Hadley, and nearby communities.

Hampden County

Westfield area

Local leads for Westfield and surrounding communities, with access details to verify before handoff.

Hampshire County

Northampton & Amherst

Coverage for Hampshire County and the central Pioneer Valley, organized for practical first calls.

Franklin County

Greenfield & Franklin

For Greenfield, Turners Falls, Montague, Deerfield, and nearby Franklin County towns.

Berkshire County

The Berkshires

Starting points for Pittsfield, North Adams, and communities across Berkshire County.

Important: These guides are practical starting points, not vacancy lists or eligibility determinations. Programs, phone numbers, waitlists, rents, and accessibility details can change. Confirm the actual unit and current application path directly before relying on a listing.

Cataloged professional collections

The larger library is real—and now organized.

150 guides · clinical review

Group meeting narratives

Fifteen topics across ten behavioral-health contexts, with editable and PDF editions cataloged for staged review. See the collection.

Version 4 · design repair

Case-management toolkits

A ten-page documentation toolkit requiring visual repair, plus a printable documentation bundle, fillable habit builder, and two long-form case-management planners. See the collection.

Bilingual · rebranding

Community education series

English and Spanish Coffee Hour programs, participant materials, and seasonal education topics are moving through ownership, language, and fact-check review.

Live now

Speaking with Respect

The first fully rebranded bilingual facilitator kit is available to preview in the professional shop. Open the product.